VirtuFit Dumbbell Rack Pro - 2 Tier
- Regular price
- Regular price
- Sale price
- Unit price
Vendor : UK Fitness Equipment
Sku : VF02029
If you have any question on warranties or usage environments please contact the team to discuss before purchase
All products come with a 12 months warranty against manufacturing faults (wear and tear not included). Additional warranty is available on selected Flow Fitness, Tunturi, Endura Fitness, VirtuFit and Landice when product is registered within 30 days of receiving the product.
We highly recommend getting your new fitness equipment professionally installed and set up.
Failure to install and store the product correctly may invalid your warranty.
Where appropriate you will be offered an installation option at checkout, however for larger projects please contact us for details.
Warranty Terms & Conditions
1. The extended warranty becomes VALID ONLY if the product is registered with us by filling out the online registration form. You must register your product within 30 days from the date that you received delivery of your Flow Fitness, Tunturi, Care Fitness and Landice equipment.
2. All Flow Fitness, Tunturi, Endura Fitness and Landice equipment not registered with us within 30 days of purchase will only be covered by 12 months parts and 12 months labour warranty.
3. Please keep your original receipt / proof of purchase.
4. You must have your Treadmill serviced at least once a year by Fix A Gym Distribution Ltd or an authorised service company. Failure to do so will void your warranty. Treadmill running decks must be lubricated at least every 6 - 8 weeks or every 4 weeks if used heavily. Failure to do so will result in your warranty becoming void.
What The Warranty Covers?
Warranty covers all manufacturing faults for the time period detailed. We can provide assistance on the phone or organise the repair or replacement of your faulty product.
What Is Not Covered?
The warranty excludes normal wear and tear on parts e.g.; decks and belts on treadmills, pedal straps on bikes, handle bar grips on bikes and ellipticals.
Run belts becoming loose and slipping on treadmills is not a warranty issue and can be resolved by reading the user manual of that machine and the belt tightened accordingly.
Normal wear and tear on parts includes, but is not limited to;
Rubber grips, plastic end caps, scratched parts, broken covers, cosmetic damage.
Warranty does not cover squeaks or noises that develop unless they are to do with mechanical failure or a manufacturing defect that is noticed when the machine is first in use. (plastics rubbing, machine frames creaking etc).
Damage caused by moisture. All Equipment should be kept indoors in a dry damp free environment.
Electrical damage due to moisture is not covered under warranty so please ensure you are locating in a non purpose built / insulated external building.
If you have any doubts about the suitability of your preferred location please contact us to discuss and we will advice.
Warranty is only valid if the product is assembled / installed according to the instructions / directions included with the product.
This warranty does not extend to any product that has been damaged or rendered defective: (a) as a result of accident, misuse, or abuse or lack of reasonable care; (b) by the use of parts not manufactured by Fix a Gym Distribution Ltd or sold by Fix a Gym Distribution Ltd; (c) by modification of the product; (d) as a result of service by anyone else other than Fix a Gym Distribution Ltd or an authorised Fix a Gym Distribution Ltd warranty service provider.
The term “Lifetime warranty” means that the warranty is covered for the time that the machine in question stays in production or for the duration that parts remain available after production has stopped.
If any repair work is not carried out by our own engineers or one of our authorised service agents the warranty will be void.
Light Commercial warranty is covered in a gym which does not charge membership or use the equipment for financial gain. eg; Schools, Rugby Clubs, Hospitals. Personal training studios are also permitted to use light commercial machines with a maximum of 5 hours use per day per machine.
During the warranty period Fix a Gym Distribution Ltd will at no additional charge replace part(s) or repair the product (at Fix a Gym Distribution Ltd option) if it becomes defective, malfunctions or otherwise fails to conform with this warranty under normal, non-commercial, personal, family or household use.
In repairing the product, Fix a Gym Distribution Ltd may replace defective parts or at the option of Fix a Gym Distribution Ltd, use serviceable used parts that are equivalent to new parts in performance. All exchanged parts and products replaced under this warranty will become the property of Fix a Gym Distribution Ltd. Fix a Gym Distribution Ltd reserves the right to change manufacturers of any part to cover any existing warranty.
Warranty is not transferred if the product is sold. Only the original purchaser with the original receipt is permitted to make warranty claims.
If you have a breakdown covered under warranty or even if it’s outside the warranty period please call us on 0800 334 5755 or email email@example.com and we will assist you as soon as possible.
Refurbished / reconditioned products are faulty or returned products that have been restored to full working order. Any malfunctioning parts (e.g. motors) are fixed or replaced, and the product is thoroughly cleaned and tested to make sure the item is working correctly and safe to use. The newly-conditioned products are then carefully packaged and boxed ready for sale. Please be aware a refurbished product may show slight signs of prior use and assembly although every effort is made to return the product to brand new condition. All refurbished products come with a 12 month parts and labour warranty unless otherwise stated.
Got a question regarding anything on this page just contact us for assistance.
Free delivery is available on UK mainland orders over £299*.
Orders under £299 are subject to delivery charges based on total order weight which is calculated at checkout.
*Some areas may be subject to a delivery quotation. These include: Central London, Highlands and Islands.
Do you have restricted access? We understand that some people live in places where access is restricted like flats, narrow roads or other areas where it may be hard to get a large package or a large lorry into. Please let us know about this when entering your details when placing your order. There’s a box for you to fill in with any specific instructions relating to your order.
How long will my order take to arrive?
The vast majority of IN STOCK products are fulfilled within 3-5 working days however please allow up to 10 working days. However due to Covid 19 and certain stock challenges this can be longer. We’ll always let you know if there is an unusual delivery time or if items are out of stock.
How will my order be delivered?
If we are installing the product for you we will ship the order direct to the local installer and they will book a install date and bring the product/s on the day.
If you are self assembling, the larger equipment will be safely delivered via professional palletised delivery. Once the order is at the local depot they will call to advise the delivery date. Please note that as we deliver heavy, bulky items our carriers will sometimes need your assistance when offloading. The driver will not be able / permitted to enter your premises so please ensure you have adequate support when the product arrives.
Smaller items will be shipped via parcel carrier and you will receive text/email updates directly from them.
For special orders we also use our own, dedicated delivery service. This is usually in the case of installations.
If you have any specific requirements contact us to discuss before placing your order and we will do everything we can to accommodate.
Please Note: delivery and delivery time is a best estimate and is not contractual. Our standard delivery days are Mon – Fri (8am – 6pm)
What Happens when I receive my order?
If we deliver your item by courier then a signature will be required. We advise you to check the packaging for any obvious damage before signing for your order. If you see damage then indicate this on the note when you sign.
On occasions the outer packaging on heavier items can become damaged during transit. In most cases this will have no impact on the goods themselves and means that the packaging will have served its purpose in protecting your product.
What Happens if I have an issue?
What happens if I want to return my order?
We offer a 14 day Money Back Promise to give you piece of mind on your purchase and you can get a refund for whatever reason. The product must be returned to us in NEW unused condition in the original packaging.
For our full refund policy please click here.